Customer online support
123 Live Help Chat Server Software 4.2
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
- License: Freeware
- Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
- Release: 2009-05-20
- Size: 22 Mb
- Cost: Free
Cute Live Support 5.1
Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.
- License: Shareware
- Language: English, Danish, Dutch, Finnish, French, German, Hebrew, Irish, Italian, Norwegian, Spanish, Swedish
- Release: 2009-06-28
- Size: 3 Mb
- Cost: 299.00 $
123 Live Help Chat Software 5.2
123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And SkypeIn Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective.
- License: Shareware
- Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
- Release: 2010-05-11
- Size: 29 Mb
- Cost: 299.00 $
Omni Customer Support 1.0
Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
- License: Commercial
- Language: English
- Release: 2007-11-27
- Size: 2 Mb
- Cost: 69.00 $
CRM-Express Professional 2011.8.3
CRM Software - CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant an multi-user.
- License: Shareware
- Language: English, Afrikaans, Danish, Dutch, Finnish, French, German, Norwegian, Portuguese, Spanish
- Release: 2011-08-08
- Size: 39 Mb
- Cost: 50.00 $
CRM-Express Standard 2011.9.2
CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. Skype and Google maps support
- License: Shareware
- Language: English, Afrikaans, Dutch, German, Italian, Portuguese, Spanish
- Release: 2011-09-19
- Size: 39 Mb
- Cost: 20.00 $
LivehelpGenie 3.2
LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html
- License: Commercial
- Language: English
- Release: 2007-03-16
- Size: 2 Mb
- Cost: 12.00 $
CRM-Express Standard 2011.8.2
CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. Skype and Google maps support
- License: Shareware
- Language: English, Afrikaans, Dutch, German, Italian, Portuguese, Spanish
- Release: 2011-08-02
- Size: 40 Mb
- Cost: 20.00 $
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
- License: Freeware
- Language: English
- Release: 2007-02-19
- Size: 9 Mb
- Cost: Free
CRM-Express Professional 2011.9.2
CRM Software - CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant an multi-user.
- License: Shareware
- Language: English, Afrikaans, Danish, Dutch, Finnish, French, German, Norwegian, Portuguese, Spanish
- Release: 2011-09-19
- Size: 39 Mb
- Cost: 50.00 $
Razordesk Personal Edition 3.2.00
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
- License: Freeware
- Language: English
- Release: 0000-00-00
- Size: 65 Mb
- Cost: Free
Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
- License: Commercial
- Language: English
- Release: 2006-03-30
- Size: 6 Mb
- Cost: 200.00 $
SimpleHelp 3.6
Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $295.
- License: Commercial
- Language: English
- Release: 2009-07-04
- Size: 23 Mb
- Cost: 295.00 $
Public Folder HelpDesk 11.3
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access, SQL Server or SQL Azure database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2011-07-22
- Size: 23 Mb
- Cost: 1800.00 $
Public Folder HelpDesk for Outlook 10.1
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2009-03-12
- Size: 10 Mb
- Cost: 1400.00 $
MGCS 2006
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..
- License: Demo
- Language: English
- Release: 2006-03-31
- Size: 8 Mb
- Cost: 349.00 $
Public Folder HelpDesk for Outlook 10.0
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2008-09-16
- Size: 8 Mb
- Cost: 1150.00 $
DataTrack System 3.0.7794.7
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
- License: Commercial
- Language: English
- Release: 2009-08-07
- Size: 11 Mb
- Cost: 389.99 $
DataTrack System 3.5 3.5.9800.0
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
- License: Commercial
- Language: English
- Release: 2011-03-31
- Size: 14 Mb
- Cost: 349.99 $
CustomerReach 5.0
Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
- License: Commercial
- Language: English
- Release: 2010-04-07
- Size: 0 B
- Cost: Free